Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account information such as email address, authentication details, subscription status, account preferences, and login activity.
• Wallet scan data including public blockchain wallet addresses, transaction summaries, behavioral analytics, cluster signals, graph intelligence, and saved scan history.
• Usage and operational data such as browser type, timestamps, pages viewed, feature usage, device information, IP address, API activity, platform analytics, and infrastructure metrics.
• Payment and billing information processed through Stripe. ToroTrace does not store full payment card numbers on its own servers.
• Communications such as support requests, abuse reports, security disclosures, feedback, and bug reports.

2. Wallet Address Data

Wallet addresses and blockchain transaction data are generally public on blockchain networks. However, if scans are saved to an account or associated with user activity, those scans may become linked to use of the ToroTrace platform.

ToroTrace does not claim to identify the real-world owner of any wallet address unless that information is independently and lawfully available through verified public sources.

3. How We Use Information

Information may be used to:

• Provide wallet scanning, behavioral analytics, graph analysis, transaction monitoring, and intelligence features.
• Maintain scan history, account settings, subscription-linked features, and user preferences.
• Process subscriptions, invoices, and payments through Stripe.
• Improve reliability, performance, fraud prevention, operational security, and platform stability.
• Prevent scraping, abuse, spam, unauthorized API activity, malicious automation, and platform misuse.
• Respond to support requests, security reports, and technical issues.
• Comply with legal, accounting, tax, regulatory, and security obligations.
• Manage promotional systems, referrals, redemption activity, entitlements, and account access controls.

4. Payments

Payments are processed through Stripe. Stripe may collect payment information, billing details, device information, IP addresses, and transaction metadata according to its own privacy practices.

Stripe states that it processes information for payment processing, fraud prevention, compliance, operational security, and service delivery purposes.

5. Cookies & Analytics

ToroTrace may use cookies, local storage, session storage, authentication tokens, and similar technologies for security, analytics, login persistence, preferences, API access management, subscription functionality, and operational stability.

Users may manage cookies through browser settings, although disabling certain technologies may impact functionality and account access.

6. Account Security & API Access

Users are responsible for maintaining the confidentiality of account credentials and API keys.

API keys may provide access to analytics, subscription-linked functionality, saved scans, exports, and future enterprise infrastructure. Suspected unauthorized access should be reported immediately.

7. Legal Basis & Consent

If you are located in Canada, ToroTrace privacy practices are designed with reference to Canadian private-sector privacy principles including accountability, consent, safeguards, openness, access, limiting collection, and limiting use.

8. Sharing Information

Information may be shared with:

• Payment processors such as Stripe.
• Hosting, cloud, infrastructure, authentication, analytics, monitoring, database, and security providers.
• Fraud prevention, abuse monitoring, and infrastructure protection services.
• Professional advisors including legal counsel, auditors, accountants, and insurers.
• Authorities where required by law, legal process, regulation, or valid government request.

ToroTrace does not sell personal information.

9. Data Retention

Information is retained only as long as reasonably necessary for operational, contractual, legal, security, compliance, and business purposes, including maintaining platform integrity, enforcing agreements, resolving disputes, and preventing abuse.

10. Security

ToroTrace uses reasonable technical, administrative, and organizational safeguards to help protect information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-connected service, cloud environment, blockchain platform, or digital infrastructure can guarantee absolute security. Users remain responsible for maintaining secure devices, passwords, authentication methods, and network environments.

11. Your Rights

Depending on your jurisdiction, you may have rights relating to access, correction, deletion, restriction, export, or review of certain personal information.

Requests involving account-related information may require identity verification before processing.

12. Blockchain Data Limitation

Public blockchain data may remain permanently accessible on distributed ledgers outside the control of ToroTrace.

ToroTrace cannot delete blockchain transaction history, wallet activity, or public ledger records from decentralized blockchain systems.

13. Children

ToroTrace is not intended for children under 13, and we do not knowingly collect personal information from children.

14. International Processing

Information may be processed in Canada, the United States, or other jurisdictions where infrastructure, analytics systems, payment processors, hosting providers, or cloud services operate.

By using ToroTrace, users acknowledge that information may be transferred internationally where privacy protections may differ from those in their local jurisdiction.

15. Changes to This Policy

This Privacy Policy may be updated periodically. Updated versions will be posted on this page with a revised “Last updated” date.

16. Contact

Privacy questions or data requests may be directed to:

Security concerns, abuse reports, or vulnerability disclosures may also be directed to:

This Privacy Policy is provided as a practical legal template and should be reviewed by a qualified legal professional before commercial launch.